FAQ

We offer a wide range of gardening products including bedding plants, decorative shrubs, flowering shrubs, fruit & veg, fruit bushes, fruit trees, garden bulbs, garden flowers & plants, garden furniture, garden tools, garden wildlife, gardening essentials, growing essentials, other fruits, outdoor living, planting essentials, roses, and spring flowering bulbs.

Our products are selected to thrive in a variety of climates. However, we recommend checking the specific requirements of each product to ensure it’s suitable for your region.

We offer two shipping options: Standard Shipping via DHL or FedEx, which takes 10-15 days after dispatch and costs $12.95, and Free Shipping via EMS for orders over $50, which takes 15-25 days after dispatch.

Orders are typically processed within 1-2 days. You will receive a confirmation email with tracking information once your order is dispatched.

Yes, we ship to most regions worldwide, excluding some parts of Asia and remote areas.

If you’re not satisfied with your purchase, you can return it within 15 days of receiving your order. Items must be in their original condition and packaging. For more details, visit our Returns Policy page.

To initiate a return, please contact our customer support team at [email protected] with your order details. We will guide you through the process.

We accept Visa, MasterCard, JCB, and PayPal.

Yes, we use secure payment gateways to ensure your payment information is protected.

You can create an account during the checkout process or by visiting our Sign Up page.

You can reach our customer support team at [email protected]. We’re here to help with any questions or concerns.